Saturday, 8 July 2017

Dynamics 365 CRM July 2017 update - List of depreciated functionalities in D365

Hello All,

With the new upcoming D365 CRM July 2017 Update, some of functionalities are depreciated and their usage will be supported by Microsoft until they are officially removed. This list is based on the D365 customer engagement announcement from Microsoft team and the same helps in new release readiness.

In general, whenever a feature is depreciated, its better to start using the alternative immediately as the depreciated functionality will be removed anytime sooner or later.

As an architect or developer, its important to know the latest list of depreciated functionalities and start replacing them in future developments and upgrades. 

Below are the list of depreciated functionalities apart from some of the client API's
  • Dynamics 365 for Outlook (Outlook client)
  • Dynamics 365 for Outlook (Outlook client) is deprecated
  • Service scheduling in Dynamics 365 for Customer Service is deprecated
  • Dialogs are deprecated
  • Usage of Parature knowledgebase as the Dynamics 365 knowledge management solution is deprecated
  • Project Service Finder app is deprecated
  • Contracts, Contract Line Items, and Contract Templates entities are deprecated
  • Standard SLAs in Dynamics 365 for Customer Service are deprecated
  • Relationship Roles are deprecated
  • Mail Merge is deprecated
  • Announcements are deprecated
  • Ready-to-use business processes available through Add Ready to Use Business Processes setting are deprecate
  • EntityMetadata.IsInteractionCentricEnabled property is deprecated
  • Silverlight (XAP) web resource is deprecated
Reference with full details on depreciated functionalities and their replacements:

Disclaimer: This details are based on Microsoft D365 customer engagement announcements and the purpose of this blog post is to spread awareness.

From Microsoft docs regarding this topic:
The announcements and deprecations described in this topic apply to Dynamics 365 Customer Engagement as of the July 2017 Update. Administrators and IT professionals should use this information to prepare for future releases of Dynamics 365. Customer Engagement refers to the applications that make up the CRM portion of Dynamics 365, which includes the Sales, Customer Service, Field Service, and Project Service Automation applications.
“Deprecated” means we intend to remove the feature or capability from a future major release of Dynamics 365. The feature or capability will continue to work and is fully supported until it is officially removed. This deprecation notification can span a few years. After removal, the feature or capability will no longer work. We are notifying you now so you have sufficient time to plan and update your code before the feature or capability is removed.


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