Friday, 12 May 2017

MSCRM - Microsoft Dynamics CRM BIDS Extension Setup has stopped working - Reporting authoring extension installer failure - windows 10

A quick tip to solve report authoring extension installation issue which results in installer crash. It was hard to find the root cause as error was not specific.

Tried multiple things such as compatibility mode, visual studio shell extension installation and many other workarounds and nothing worked. Finally found that the issue was with RunOnce registry key.

Note: The below solution should also fix "Setup cannot continue because there is a pending restart required. Restart the computer and then try running Setup again" error

Solution :
If we delete this registry key(back-up before delete),  the installer will work fine

Possible Registry Key Locations:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windwos\CurrentVersion\RunOnce
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce


  1. After a bit of analysis found that issue is related to the edition of SQL Reporting server. Only certain editions of SQL server supports shared datasets and the rest doesn't.
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